Terms and conditions of use

GENERAL PROVISIONS

1. These Regulations are addressed both to consumers, as well as entrepreneurs using the Internet Store, unless certain provisions of the Regulations stipulate otherwise and are addressed only to consumers or entrepreneurs.
2. The Internet store runs the sales of diet supplements, which in the light of the law on food and nutrition (J. of Laws 2006 No. 171 item 1225 with amendments) do not constitute a medicinal product, and groceries in the form of capsules, pills, powder bags, ampules or bottles with a dropper and in other forms. Their purpose is only a supplementation of the Client's diet with vitamins, minerals or other substances with a nutritive effect or other physiological effect. Diet supplements are sold in the Internet Store and may not, and do not constitute replacement for medicinal products prescribed to the Client by a physician.
3. The Internet Store is carried out and managed by the Operator, who offers Products and Electronic Services, coordinates and runs contacts with Clients, organizes signing Sales Agreements, integrates concluding of Sales Agreements with the system of fees collecting and collects payments on account of the concluded Sales Agreements.
4. The Party of a Sales Agreement is the Seller indicated in the Regulations. Only the Seller bears liability for the completion of the Sales Agreement. The Operator is not a party of the Sales Agreement and therefore he is not liable for its execution. In relation with running and management of the Internet Store, the Operator acts in the name and on behalf of the Seller.
5. Definitions:
   1. Business Day – every day from Monday until Friday except for days, which are statutorily free of work.
   2. ORDER FORM - Electronic Service, interactive form available in the Internet Store enabling making an Order, especially by adding Products to the electronic basket and specifying the terms of Lease Agreement, including the method of supply and payment.
   3. CONTACT FORM – the Electronic Service, interactive form, available in the Internet Store in the bookmark mentioned in the regulations introduction, enabling the Client to contact to Operator, in particular in matters connected with asking questions, getting information on a complex Order, making complaints, submitting a statement on a renouncement of an agreement;
   4. CLIENT - (1) natural person with full capability of legal activities and in cases envisaged by commonly binding laws and regulations also a natural person, who has a limited capability of legal activities; (2) natural person; or (3) organizational unit with no legal personality, who has legal capabilities based on law; - who entered into, or intends to enter into a Sales Agreement with the Seller, or who uses or intends to use the Electronic Form.
   5. CIVIL CODE – civil code, law of 23 April 1964 (namely 10 May 2018 J. of Laws of 2018, item 1025 with amendments).
   6. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via electronic mail e-mail, which enables all Clients to receive from the Service Provider cyclic contents of subsequent editions of a newsletter containing information on Products, novelties and promotions in the Internet Store.
   7. PRODUCT - a movable thing available in the Internet Store, which is the subject of a Sales Agreement between the Client and the Seller.
   8. REGULATIONS - these terms and regulations of the Internet Store.
   9. INTERNET STORE - The Internet Store available under the following Internet address: https://healthlabspharm.com , which is carried out and managed by the Operator.
   10. SELLER– ONEBRAND TRADING LIMITED S.K.A , address for correspondence: ul. Pulawska 12/3, 02-566 Warsaw, Poland.
   11. OPERATOR / SERVICE PROVIDER – entity indicated in the introduction to the Regulation.
   12. SALES AGREEMENT - Product sales agreement concluded or to be concluded between the Client and the Seller via the Internet Store.
   13. ELECTRONIC SERVICE - a service provided electronically by the Operator on behalf of the Client via the Internet Store.
   14. LAW ON CONSUMER RIGHTS, LAW – means the law of 30 May 2014 on consumer rights (J. of Laws No. 2014 item 827 with amendments)
   15. ORDER - Client's declaration of will made via the Operator with the Order Form and intending directly to enter into a Product Sales Agreement with the Seller.

ELECTRONIC SERVICES IN THE INTERNET STORE

1. In the Internet Store the following Electronic Services are available: Order Form and Newsletter.
   1. Order Form - the use of the Order Form begins on the moment when the Client adds the first Product to the electronic basket in the Internet Store. The Order is made when the Client fulfills simultaneously two subsequent steps - (1) on filling in the Order Form and (2) on clicking the "Confirm Purchase" box in the Internet Store site, after filling in the Order Form - until this moment there is an option of an individual modification of introduced data (to do this please follow the displayed instructions and information available in the Internet Store site). It is necessary that the Client provides the following personal data in the Order Form: name and surname, address (street, house number/appartment, postal code, city, country), electronic mail, telephone number and data concerning the Sales Agreement: Product/s, number of Product/s, place and methods of the Products supply, payment method. The Order Form does not envisage the option to name the names of Clients, who are not consumers and their NIP numbers; in case of submitting an Order Form by such Clients, the data including the Client's name and NIP should be supplemented via the Contact Form so that it is possible to issue a relevant VAT invoice.
      1. The Electronic Service - Order Form, is provided free of charge and has a singular nature and ends on the moment of making an Order via this form or on the moment of an earlier cessation of making the Order and with its support by the Client.
   2. Newsletter – the use of the Newsletter occurs once the electronic mail is provided, to which subsequent editions of a Newsletter are to be sent, in a specific field of the Order Form and on providing consents for receiving such news, required in this form .
      1. The Newsletter Electronic Service is provided free of charge for unlimited time. Client has the option, at any time and without giving a reason, to sign out from the Newsletter (Newsletter resignation) by clicking a respective link visible in every Newsletter or via a Contact Form.
   3. Contact Form - this service allows to contact the Operator and requires choosing a subject for which the Client contacts and giving an electronic mail, by which the Operator or the Seller may contact the Client. The Form also enables a wider description of the reason of a contact (including for example making a statement or asking a question) and adding attachments.
      1. The Contact Form Electronic Service is provided free of charge and has a singular nature and ends on the moment of clicking the “Send” icon or on the moment of an earlier cessation of using this Form by the Client.
2. Technical requirements necessary for cooperation with the teleinformatic system, which the Service Provider uses: (1) computer, laptop, or another multimedia device with access to the Internet; (2) access to electronic mail; (3) Internet browser: Mozilla Firefox in 17.0 version and higher, Internet Explorer in version 10.0 and higher, Opera in version 12.0 and higher, Google Chrome in version 23.0. and higher, Safari in version 5.0 and higher, Microsoft Edge in version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) switching in the Internet browser the option to save Cookie files and servicing Javascript.
3. The Client is obliged to use the Internet Store in a way, which is compliant with law and good customs, considering respect for personal rights and copyrights and intellectual property of the Recipient and third parties. The Client is obliged to introduce data in accordance with the real status. The Client is prohibited to provide illegal content.
4. The mode of dealing with complaints concerning Electronic Services:
   1. Complaints connected with providing Electronic Services by the Service Provider and other complaints connected with the operation of the Internet Store (excluding the Product complaint procedure, which was indicated in item 6 of the Regulation) may be submitted by the Client to the Operator via the Contact Form.
5. It is recommended that the Client provides the following information in the complaint description: (1) information and circumstances concerning the subject of the complaint, especially the type and date of noncompliances; (2) the Client's claims; and (3) contact details of the complainer; (4) order number - it will make it easier to review the complaint by the Service Provider. The requirements given in the previous sentence are only recommendations and they do not influence the effectiveness of complaints filed differently than in the recommended description.
6. The Service Provider's response to the complaint occurs immediately, not later than within 14 calendar days as of making the complaint.

TERMS AND CONDITIONS OF ENTERING INTO A SALES AGREEMENT

1. Concluding a Sales Agreement between the Client and the Seller occurs in the manner specified in item 3 of the Regulations.
2. The Product Price in a respective currency will be visible in the Internet Store website and includes taxes. The Client is advised in the sites of the Internet Store about the price and taxes for the Product, which is the subject of the Order (also fees for transport, provision and postal fees) and about other costs, and if it is impossible to establish the size of the fees - about the obligation to pay them - at the moment of making the Order, also on the moment, when the Client declares his intention to be bound by the Sales Agreement.
3. The information contained in all sites of the Internet Store do not constitute an offer pursuant to art. 66 § 1 of the civil code, but only an invitation to enter into a Sales Agreement.
4. The procedure of entering into the Sales Agreement in the Internet Store with the Order Form
   1. Entering into a Sales Agreement between the Client and the Seller occurs after an earlier filing of orders by the Client in the Internet Store, in accordance with item 2.1.1 of the Regulation, the Operator’s confirming receiving it for completion, and after accepting the provisions of the Regulations.
   2. When the Order is made the Operator immediately confirms its receipt and then, accepts the Order for completion by the Seller. Confirmation of receiving the Order and its acceptance for completion occurs by the Operator's sending a corresponding e-mail to the Client, to the address given by the Client while making the Order, which contains at least the Seller's declarations on receiving the Order, its acceptance and confirmation of entering into the Sales Agreement. On the moment, when the Client receives the above mentioned e-mail, the Sales Agreement between the Client and the Seller is concluded.
5. Saving, securing and providing to the Client the content of the concluded Sales Agreement occurs by (1) providing these Regulations at to the Client website and (2) sending an e-mail to the Client, as mentioned in item 3.4.2. of the Regulations. The content of the Sales Agreement is additionally saved and secured in the IT system of the Seller's Internet Store
6. The Regulation is available at the Internet Store website, but for the Client's request, the Operator also provides it in the way, which will enable Clients to obtain it, reproduce and record the content by sending it in a PDF format to the electronic mail indicated by the Client. The document in PDF form may be read via a respective application, for example such as Adobe® Reader, which may be collected for free from www.adobe.com. At the same time the Regulation is provided to the Client to download in the PDF Format, from the Internet Store, while making Orders.

METHODS AND DATES OF PAYMENT FOR THE PRODUCT

1. All payments on account of the Sales Agreement are collected by the Operator in the name and on behalf of the Seller. The Operator provides to the Client the following methods of payment on account of the Sales Agreement:
   1. cash payment on receipt of the parcel.
   2. electronic payments and card payments via Dotpay.pl, Klarna.com, Paysera and PayPal.com systems.
      1. The transactions made electronically and with a card are settled in accordance with the Client's choice via Dotpay.pl, Klarna.com or PayPal.com. Electronic payments and card payments are serviced by:
         1. Dotpay.pl – DOTPAY S.A. company seated in Cracow at ul. Wielicka 72, 30-552 Kraków, NIP 6342661860, REGON 240770255, register to the register of entrepreneurs under No. KRS 0000296790 kept by the District Court for Kraków-Śródmieście in Krakow, XI Commercial Department of the National Court Register, share capital in the amount of 4.000.000,00 PLN, paid in capital 4.000 000,00 PLN.
         2. Klarna.com- Klarna Bank AB (publ.), Swedish law company, under the following address: Sveavägen 46, 111 34 Stockholm, Sweden, tel : +46 8 120 120 00, fax: +46 8 120 120 99, e-mail: service@klarna.co.uk, registered in the Swedish register of companies under No. 556737-0431, authorized to run financial activity by Finansinspektionen.
         3. Paysera - "Paysera LT", UAB, Lithuanian law company, under the following address: Vilniaus m. sav. Vilniaus m. Mėnulio g. 7, Lithuania, registered under No. 300060819, the data of which are gathered and protected in the Register of Legal Entities of the Lithuanian Republic.
         4. PayPal.com – PayPal (Europe) S.a r.l. & Cie, S.C.A., 5. floor 22–24 Boulevard Royal, L-2449, Luxembourg.
2. Payment date:
   1. In case if the Client chooses to pay via a bank transfer, via electronic payments or with a card, the Client is obliged to make the payment within 7 calendar days as of entering into the Sales Agreement.
   2. In case if the Client Chooses to pay on the parcel receipt, the Client is obliged to pay at the parcel receipt.

COST, METHODS AND DATE OF PRODUCT DELIVERY

1. The Product delivery is available in the territory of the European Union.
2. The Product delivery to the Client is charged, unless the Sales Agreement stipulates otherwise. The costs of the Product Delivery (including fees for transport, deliver and postal services) are indicated to the Client at the Internet Store sites, in the informative bookmark concerning costs of delivery and during making the Order, also at the moment, when the Client expresses his intention to be bound by the Sales Agreement.
3. The Seller provides to the Client the following ways of delivery or reception o the Product:
   1. by courrier or
   2. by courrier paid on delivery.
4. The Product Delivery time to the Client is 7 Business Days, unless a shorter period is stated in a given Product description or a shorter term was given during making the Order. In case of Products with various terms of delivery, the delivery term is the longest provided term, but it may not exceed 7 Business Days. The beginning of the term of the Product delivery to the client is calculated as follows:
   1. In case if the Client chooses the method of payment by a bank transfer, electronic payments or pay card - from the moment of crediting the bank account or the settlement account of the Operator.
   2. In case if the Client chooses payment by cash on receipt - from the date of entering into the Sales Agreement.

COMPLAINTS ABOUT PRODUCTS

1. Basis and scope of the Seller's liability towards the Client, if the sold Product has a physical or legal defect (warranty) are specified in the commonly binding provisions of law, especially in the Civil Code (art. 556-576 of Civil Code).
2. The Seller is obliged to provide to the Client a Product with no defects. Detailed information on the Seller's liability on account of defects of the Product and the Client's rights are specified in the Internet Store website, in the bookmark concerning complaints.
3. A complaint should be filed by the Client to the Operator. A complaint may be filed electronically via a Contact Form.
4. It is recommended that the Client provides the following information in the complaint description: (1) information and circumstances concerning the complaint subject, in particular the type and date of the defect; (2) claiming the method of making the Product compliant with the Sales Agreement or a declaration on a price decrease or a renouncement of the Sales Agreement; (3) contact data of the complainer and (4) order number - it will make it easer and faster to review the complaint by the Seller. The requirements given in the previous sentence are only recommendations and they do not influence the effectiveness of complaints filed differently than in the recommended description.
5. The Seller will respond to the Client's complaint immediately, not later than within 14 calendar days as of making the complaint. The Seller will inform the Client individually about the method of addressing the made complaint individually or he will do it via the Operator. If the Client, who is a consumer required a replacement of things or a removal of a defect or made a statement on a price reduction, by specifying the amount, by which the price is to be reduced, and the Seller has not responded to the claim within 14 calendar days, it is believed that he recognized the claim as reasonable.
6. The Client, who exercises the rights of the warranty, is obliged to provide the defected Product to the following address: 590 Kingston Road, London, SW20 8DN, Great Britain. In case of a Client, who is a consumer, the cost of providing the Product shall be born by the Seller, in case of a Client, who is not a consumer, the cost of delivery shall be born by the Client.

SPECIAL GUARANTEE OF SATISFACTION

1. The Seller grants to a Special Guarantee of Satisfaction, which consists in the fact that in case if the Client is not satisfied with the Product, he will be entitled to make an offer to terminate the Sales Agreement. In case if the Sales Agreement covered more than one Product and the Client is authorized to use a Special Guarantee Satisfaction only with reference to certain Products covered by this Agreement, when the offer of termination of the Sales Agreement will be only partial and will refer only to such certain Products.
2. The Client mentioned in item 7.1. will be entitled to use the Special Satisfaction of Guarantee within 21 days as of the date indicated in item 5.4 of the Regulation.
3. The Client mentioned in item 7.1. will be entitled to use the Special Guarantee of Satisfaction only once with reference to every of the offered Products. The Special Guarantee of Satisfaction concerns only the first Sales Agreement, the subject of which was a given Product and does not cover every next Sales Agreement, the subject of which is such a Product.
4. The Client mentioned in item 7.1. will be entitled to use the Special Guarantee of Satisfaction only in case if the following conditions are fulfilled:
   1. The Client used the Product at least once;
   2. The Client used the Product in accordance with guidelines of use attached to the same, and in particular he did not exceed the recommended doses of the Product,
5. To use the Special Guarantee of Satisfaction, the Client mentioned in item 7.1. should:
   1. submit a relevant statement on the intention to use the Special Guarantee of Satisfaction via a Contact Form,
   2. provide the following data via a Contact Form: order number, name and surname, street and house number, city, postal code, telephone number provided during the order, bank account number, number of packages purchased, total purchase amount, date of delivery, date of order, weight before treatment, weight after treatment , the number of calories taken per day, the amount of fluids taken per day, the description of the use of the product, observed effects of the supplement Only submitting all the above statements and completing the activities will be equivalent with making an offer of a termination of the Sales Agreement.
6. The Operator, within 30 days as of making statements and providing data mentioned in item 7.5 will analyze the sent offer and data and shall inform the Client about its acceptance or rejection.
7. In case if the Client uses a Special Guarantee of Satisfaction, the Seller will return to the Client a price of this Product, but excluding the costs of the Product delivery. In case if the Client mentioned in item 7.1. based on one Sales Agreement, bought more than one item of a Product, then the Seller will give him back only a price of one item of a Product. A return of a price will occur within 14 days as of informing the Client on accepting the offer of a Sales Agreement.
8. The provisions of this item do not concern or modify the provisions of law or provisions of the Regulations concerning the Seller’s liability for the defects of such things.

NON-COURT METHODS OF COMPLAINT REVIEWS AND CLAIMS PURSUE AND RULES OF ACCESS TO THESE PROCEDURES

1. Detailed information concerning the possibility of using non court methods of review of complaints by the Client and pursuing claims and rules of access to the procedures are available at the website of the Office of Protection of Competition and Consumers: Link.
2. The President of the Office of Protection of Competition and Consumers also has a helpdesk for phone calls: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or a written address: Pl. Powstańców Warszawy 1, 00-030 Warszawa.) The task of this office is, among others, to provide support to consumers in matters concerning non-court review of consumer disputes.
3. A consumer has the following sample options to use non-court methods of review of complains and pursuing claims: (1) motion for a review of a dispute to a permanent amicable consumer court (more information at: http://www.spsk.wiih.org.pl/); (2) motion on a non-court solution of a dispute to the district inspector of Commercial Inspection (more information at the website of the competent inspector, for the district where the Seller runs his business); and (3) support of the poviat (municipal) spokesman of consumer or social organizations, whose statutory tasks include a protection of consumers (among others the Federation of Consumers, Association of Polish Consumers). Advice is granted among others via e-mail under the address: porady@dlakonsumentow.pl and at the helpdesk for consumers: 801 440 220 (info-line in Business Days, between 8:00 - 18:00, payment for connection based on the operator's tariff).
4. Under the address http://ec.europa.eu/consumers/... there is a platform available for dispute solving between consumers and entrepreneurs at the EU level (ODR platform). The ODR Platform constitutes an interactive and multilingual website with the point of complex services for consumers and entrepreneurs aiming at non-court dispute solving concerning contractual obligations resulting from the Internet sales agreement or agreement for provision of services (more information at the website of the platform or under the Internet address of the Office for Competition and Consumers Protection: Link).

RIGHT OF AGREEMENT RENOUNCEMENT

1. The consumer, who entered into an agreement remotely, may renounce the agreement within 14 calendar days without giving reasons and without bearing costs, except for costs specified in item 9.8 of the Regulation. To keep the deadline it is enough to send a statement before it expires. The statement on a renouncement of agreement should be submitted to the Seller directly or via the Operator. The statement may be filed for example:
   1. in writing to the Operator’s address indicated in the Regulations of the introduction; or
   2. electronically via a Contact Form.
2. A sample form of the renouncement of the agreement is contained in enclosure No. 2 to the Law on Consumer Rights and additionally it is available in item 11 of the Regulations and at the Internet Store website in the bookmark concerning renouncement of the agreement. A consumer may use the form, but it is not obligatory.
3. The term to renounce the agreement starts:
   1. for the agreement, based on which the Seller issues a Product and is obliged to transfer a title to the same (for example Sales Agreement) - from the moment of taking the Product to own by the consumer or a third party indicated by him, different than the carrier and in case of the agreement, which: (1) covers many Products, which are provided separately, in batches or in parts - from the moment of taking the last Product to own, the batch or a part (2) consists in regular providing the Products for a specified time - from the moment of taking the first of the Product to own.
   2. for other agreements - from the date of Agreement conclusion.
4. In case of a renouncement of an agreement concluded remotely the agreement is considered as not concluded.
5. The Seller is obliged to return to the consumer, immediately, but not later than within 14 calendar days as of receiving the consumer's statement of renouncement of the agreement, all payments settled by him or her, including the costs of Product delivery (except for additional costs resulting from a given consumer's choice of deliver, different than the cheapest method of delivery available in the Internet Store). The Seller returns the payment with the use of the same payment method as the consumer use, unless the consumer explicitly agreed to a different method of return, which does not entail any costs. If the Seller did not propose that he would collect the Product back from the consumer himself, he may wait with the return of payments received from the consumer until the moment of receiving the Product back or providing a proof of sending by the Consumer, depending which occurs earlier.
6. The Consumer is obliged to return the Product to the Seller immediately, not later than within 14 calendar days from the moment, on which he renounced an agreement, or to provide it to the person authorized by the Seller to reception, unless the Seller proposed that he would receive the Product himself. To keep the deadline it is enough to send back the Product before it expires. The Consumer may return the Product to the following address: 590 Kingston Road, London, SW20 8DN, United Kingdom.
7. The Consumer bears liability for a decrease of the value of a Product, if it results from using it in a ways, which exceeds the method necessary to recognize the nature, features and functioning of the Product.
8. Possible costs connected with the Consumer's renouncement of an agreement, which the Consumer is obliged to pay:
   1. If the consumer chose a method of Product delivery other than the cheapest, normal method of delivery in the Internet Store, the Seller is not obliged to return to the consumer the costs born by him additionally.
   2. The consumer bears direct costs of the Product return.
   3. In case of a Product, which is a service, the completion of which - on the consumer's explicit request - started before the lapse of the time for an agreement renouncement, the consumer, who executes the right of renouncement of an agreement. The amount to pay is calculated proportionately to the scope of fulfilled consideration, accounting for the price agreed in an agreement or remuneration. If the price or remuneration is excessive, the basis to calculate the amount is the market value of the fulfilled consideration.
9. The right to renounce an agreement concluded remotely does not serve to a consumer with reference to the following agreements:
   1. (1) provision of services, if the Seller rendered the service completely based on the consumer's explicit consent, and the client was advised before the consideration, that after its fulfillment by the Seller, he or she would lose the right to renounce an agreement; (2) in which the price or remuneration depends on fluctuations in the financial market, which the Seller is not able to control, and which may occur before the lapse of the term to renounce an agreement; (3) in which the subject of the consideration is a non-prefabricated Product, produced based on the consumer's specification or serving his or her individualized needs; (4) in which the subject of the consideration is a Product susceptible to fast going bad or with a short "use before" date; (5) in which the subject of consideration is a Product provided in a sealed pack, which may not be returned after opening because of health protection or for hygienic reasons, if the package was opened after providing; (6) in which the subject of the consideration are Products, which, after delivery, considering their nature, become permanently connected with other things; (7) in which the subject of the consideration are alcoholic beverages, the price of which was agreed at entering into the Sales Agreement, and the provision of which may occur only after the lapse of 30 days and the value of which depends on market fluctuations, over which the Seller has no control; (8) in which the consumer explicitly required that the Seller visited him or her to make an urgent repair or maintenance; if the Seller additionally provides other services than the above, which the consumer demanded to be provided, or if the Seller provides other Products than spare parts necessary to make repairs or maintenance works with reference to additional services or Products; (9) in which the subject of the consideration is sound recording or visual recording, or computer software provided in a sealed package, if the package was opened after delivery; (10) providing journals, periodicals or magazines, except for an agreement for subscription; (11) concluded by the way of a public auction; (12) for a provisions of services in the scope of accommodation for other purposes than residential, transport of things, lease of cars, food catering, services connected with relax, entertainment, sports and cultural events, if an agreement specifies the date or period of provision of the service; (13) for provision of digital content, which is not saved on a material carrier, if the fulfillment of the consideration commenced with an explicit consent of the consumer before the lapse of the agreement renouncement term and after informing him or her by the Seller about the loss of rights to renounce an agreement.

PROVISIONS CONCERNING ENTREPRENEURS

1. This point of Regulations and the provisions contained in it concern only Clients, who are not consumers.
2. The Seller is entitled to renounce the Sales Agreement concluded with a Client, who is not a consumer, within 14 calendar days as of the conclusion date. A statement in this scope may be submitted also by the Operator. Renouncing the Sales Agreement in this case may occur without statement of a reason and does not bear claims in relation to the Seller.
3. In case of Clients, who are not consumers the Seller is entitled to restrict available methods of payment and also require making a pre-payment in full or in part, independently of the method of payment chosen by the Client and the fact of entering into a Sales Agreement.
4. On the moment of issuing the Product by the Seller to the carrier, the Client, who is not a consumer acquires benefits and charges connected with the Product and the danger of accidental loss or damage of the Product. In such a case the Seller shall not bear liability for the loss or damage of the Product, which occurred from the moment of acceptance for transport until issuing it to the Client and for the delay in the parcel transport.
5. In case if the Product is sent to the Client via a carrier the Client, who is not a consumer is obliged to examine the parcel in the time and in the method assumed for parcels of this type. If he or she states that during the transport there was a damage or loss of a part of the Product, he is obliged to do all other activities indispensable to establish the carrier's liability.
6. In accordance with art. 558 § 1 of the Civil Code, the Seller's liability on account for warranty for the Product towards a Client, who is not a consumer, is excluded.
7. In case of Clients, who are not consumers the Service Provider may renounce the agreement for the provisions of an Electronic Service with an immediate effect by sending a relevant statement to the Client.
8. The liability of the Service Provider or the Seller in relation to the Client, who is not a consumer, irrespective of its legal basis, is limited - both in the framework of a single claim as well as for all claims in the sum - up to the amount of the paid price and cost of delivery on account of the Sales Agreement, but not more than up to the amount of one thousand PLN. The Service Provider/Seller bears liability in relation to the Client who is not a consumer only for typical damages foreseeable on the moment of entering into the agreement and does not bear liability on account of lost profits in relation to the Client, who is not a consumer.
9. All disputes, which may occur between the Seller or Service Provider and the Client, who is not a consumer are subject to a court, competent in the district of the Seller's/Service Provider's headquarters, in case of a dispute with the Seller, or the Service Provider, in case of a dispute with the Service Provider.

FINAL RESOLUTIONS

1. Issues connected with the protection of personal data are regulated in the Privacy Policy available at the Operator’s Internet Website indicated in the introduction of the Regulation.
2. Agreements concluded by the Internet Store are concluded in the Polish language.
3. Change of Regulations:
   1. The Operator reserves the right to make amendments in the Regulations for important reasons: change of the provisions of law; change of the methods of payment and deliveries - in the scope, in which such changes influence the completion of the provisions of these Regulations.
   2. In case of concluding agreements on the basis of these Regulations, with a permanent nature, the regulation is binding for the Client, if the requirements specified in art. 384 and 384[1] of the Civil Code, namely the Client was duly informed about changes and did not renounce the agreement within 14 calendar days as of the notice date. In case if a change of Regulations results in introducing any new fees or in the increase of the present ones, the Client, who is a consumer, is entitled to renounce the agreement.
   3. In case of concluding, based on these Regulations, agreements of a different nature than permanent agreements (such as Sales Agreement), changes of Regulations shall in no way infringe the acquired rights of the Clients, who are consumers before the date of enforcement of changes in the Regulations, especially changes of the Regulations shall not influence the filed Orders and the already concluded or executed Sales Agreements.
4. In the issues not regulated in these Regulations the commonly binding provisions of the Polish law shall apply, especially: Civil code; law on provision of services electronically of 18 July 2002 (J. of Laws 2002 item 1204 with amendments); for Sales Agreements concluded by 24 December 2014 with Clients, who are consumers - provisions of law on the protection of certain rights of consumers and on liability for damages caused by such a harmful product of 2 March 2000 (J. of Laws 2000 No. 22 item 271 with amendments) and the law on particular conditions of consumer sales and on the change of the Civil Code of 27 July 2002 (J. of Laws of 2002 No. 141 item 1176 with amendments); for Sales Agreements concluded by 25 December 2014 with Clients, who are consumers - provisions of law on consumer rights of 30 May 2014 (J. of Laws 2014 item 827 with amendments); and other relevant provisions of commonly binding laws.

ATTACHMENTS

Download the model withdrawal form for consent to the processing of marketing data

Download the model withdrawal form